Charged for another year of Prime and barely using it? Cancelling Amazon Prime in Germany is thankfully simple — in most cases, a few clicks in your account are all it takes. For the cases where written proof is useful, here’s a German-language template as well.
Cancel Online: The Fastest Way
You can cancel Amazon Prime directly in your account, no call or letter needed:
1. Log into Amazon and go to „Account & Lists“
2. Under „Manage Prime Membership,“ click „Membership and Payment Settings“
3. Select „End Membership“
4. Confirm the dialog — Amazon usually asks once more and often offers a discount or pause instead
The cancellation is recorded in your account immediately. Note: depending on whether you have an annual or monthly membership, your access stays active until the end of the period you’ve already paid for.
Annual Membership: Partial Refunds Are Possible
If you have an annual membership and have barely used it, Amazon sometimes offers a prorated refund when you cancel within a certain window — especially if you can show you’ve used very few Prime benefits. This is often checked and offered automatically during the cancellation dialog; read the option carefully before confirming.
The Template for Written Cancellation
If you’d like additional written proof, or the online cancellation doesn’t work for some reason:
—
[Dein Name]
[Deine Adresse]
[PLZ, Ort]
Amazon EU S.à r.l.
Kundenservice
38 Avenue John F. Kennedy
L-1855 Luxemburg
[Ort], den [Datum]
Kündigung meiner Amazon-Prime-Mitgliedschaft, Kundenkonto [E-Mail-Adresse]
Sehr geehrte Damen und Herren,
hiermit kündige ich meine Amazon-Prime-Mitgliedschaft, registriert unter der oben genannten E-Mail-Adresse, fristgerecht zum [Datum einfügen, alternativ: „zum nächstmöglichen Termin“].
Ich bitte Sie um eine schriftliche Bestätigung der Kündigung sowie um Mitteilung des genauen Enddatums meiner Mitgliedschaft. Bitte stellen Sie sicher, dass keine weiteren Beträge von meinem hinterlegten Zahlungsmittel eingezogen werden.
Mit freundlichen Grüßen
[Unterschrift]
[Name in Druckbuchstaben]
—
Quick translation for your reference (don’t send this part): This cancels your Amazon Prime membership, registered under your email address, effective on your chosen date. It asks for written confirmation of the exact end date and requests that no further charges be taken from your payment method.
What Happens to Prime Video, Music & More?
Cancelling your Prime membership automatically ends all included extras: free premium shipping, Prime Video, Prime Music, Prime Reading, and Prime Gaming. If you’ve also booked paid add-ons — like a channel through Prime Video Channels — check whether those need to be cancelled separately; this varies by channel.
Keep an Eye on the Free Trial
Many people start with a free 30-day trial. If it’s not actively cancelled, it automatically converts into a paid membership. Set yourself a calendar reminder a few days before the trial ends so you don’t miss the window.
Still Being Charged?
First, check your account under „Manage Membership“ to confirm the cancellation actually went through. If it did and you’re still being charged, you can request a reversal through your bank within eight weeks for a SEPA direct debit. For credit card payments, contact Amazon customer service directly via chat.
Family Membership (Prime Family Sharing)
If you share your Prime membership with other household members via Amazon Household, keep in mind: cancelling your own main account also ends Prime access for the linked accounts. Let the other users know beforehand so nobody’s caught off guard.
Bottom Line
Cancelling Amazon Prime in Germany is usually faster than people expect — a few clicks in your account, no letter or call required. For the rare case where the online cancellation doesn’t work or you need written proof, use the German template above. Keep an eye on a possible partial refund for annual memberships, and let any linked family accounts know in advance.
